Privacy Policy
Last updated: 2025-08-28
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload packages, or contact us for support.
Information you provide to us:
- Account information (email address, name)
- Package data and metadata
- Payment information (processed by our payment providers)
- Communications with us
Information we collect automatically:
- Usage data and analytics
- Device and browser information
- IP addresses and location data
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect and prevent fraudulent transactions
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
- Service providers: We may share information with third-party service providers who assist us in operating our service
- Legal requirements: We may disclose information if required by law or to protect our rights
- Business transfers: Information may be transferred in connection with a merger or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law.
6. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of certain communications
- Request a copy of your data
- Object to processing of your personal information
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our service. You can control cookies through your browser settings.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us through our support channels.